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Title
Text copied to clipboard!Cargo Agent
Description
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We are looking for a detail-oriented and organized Cargo Agent to join our logistics team. As a Cargo Agent, you will be responsible for coordinating the shipment of goods, ensuring compliance with transportation regulations, and maintaining accurate documentation. You will work closely with freight carriers, customs officials, and clients to ensure timely and secure delivery of cargo.
The ideal candidate will have strong communication skills, a solid understanding of logistics and shipping procedures, and the ability to multitask in a fast-paced environment. You will be expected to manage cargo bookings, prepare shipping documents, track shipments, and resolve any issues that may arise during the transportation process.
In this role, you will also be responsible for verifying cargo contents, calculating shipping costs, and ensuring that all cargo is properly labeled and documented. You will need to stay updated on international shipping regulations and customs requirements to ensure smooth operations.
This position requires a high level of accuracy and attention to detail, as errors in documentation or shipment handling can lead to delays and additional costs. You should be comfortable using logistics software and have a good grasp of inventory management systems.
If you are a proactive problem-solver with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity to contribute to a dynamic and growing team.
Responsibilities
Text copied to clipboard!- Coordinate and schedule cargo shipments with carriers
- Prepare and verify shipping documentation
- Ensure compliance with customs and transportation regulations
- Track and monitor cargo during transit
- Communicate with clients, vendors, and customs officials
- Calculate shipping costs and prepare invoices
- Inspect cargo for damage or discrepancies
- Maintain accurate records of shipments and transactions
- Resolve issues related to delayed or lost shipments
- Update logistics software with shipment details
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- Experience in logistics, freight, or shipping industry
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Familiarity with shipping documentation and procedures
- Knowledge of customs regulations and international shipping
- Proficiency in logistics software and Microsoft Office
- Attention to detail and accuracy
- Ability to work under pressure and meet deadlines
- Problem-solving skills and adaptability
Potential interview questions
Text copied to clipboard!- Do you have experience in cargo or freight handling?
- Are you familiar with international shipping regulations?
- Can you describe a time you resolved a shipping issue?
- What logistics software have you used before?
- How do you ensure accuracy in shipping documentation?
- Are you comfortable working in a fast-paced environment?
- Do you have experience communicating with customs officials?
- What steps do you take to track and monitor shipments?
- How do you handle delayed or lost cargo?
- Are you available to work flexible hours if needed?
